Privacy Policy

How we will handle your personal data and protect your privacy

A guide to how we meet the requirements of the Data Protection Act.

 

Making sure personal data is secure and properly dealt with is of paramount importance in our dealings with you. It is therefore important you understand what information we will take, why we need it, and how we will process your details.

 

Who will process my data?

Yes Mortgage Services Limited trading as Yes Mortgage Services is an appointed representative of HL Partnership Limited which is authorised and regulated by the Financial Conduct Authority. As such, both  Yes Mortgage Services and HL Partnership Limited will process your data in order to provide our services.

 

What data will you ask me for?

In order to fully understand your financial needs and be able to give good advice, we need to obtain information about you, your family, your personal circumstances, and your preferences.  Some of the information will be private and may be sensitive, such as details of your income and expenditure, health, debts and credit commitments, legal proceedings and adverse credit. Much of the information you provide will need to be passed on to the companies whose products you apply for.

 

Do I have to provide my personal data?

In order for us to be able to give you suitable advice, we need you to provide all the information we ask for as openly and honestly as possible. If you prefer not to disclose some information, please tell us that you prefer not to disclose it and we will assess whether this will alter or impede the work we are doing for you.

 

How will you use my data?

  1. The primary reason we will use your data is to allow us to do the job you’ve asked us to do. Specifically, we will use your data to:
  • Assess and provide advice to meet your needs and circumstances.
  • Introduce you to a range of product and service providers in order to meet your requirements.
  • Administer cases and assist processing of applications.
  • Tell you about any changes to products and service we have arranged for you.
  • Inform you about products and services we think may be suitable for you (unless you ask us not to send you this information).

 

  1. We may also process your information in order to meet our legal and regulatory requirements. These may include:
  • Complying with the regulations set out by the Financial Conduct Authority and other regulators as required.
  • Preventing financial crimes such as money laundering and fraud by passing your details to other relevant bodies such as the police and National Crime Agency where required.

 

  1. We may also process your personal data for our own legitimate interests. Typically, these would be limited to:
  • Analysing our business for trends and research how we can improve our services to customers.
  • Reviewing the work, we have carried out for you to ensure we have met the regulations and quality standards;
  • Ensuring we are able to exercise or defend legal challenges in the future.

 

  1. HL Partnership Limited will use your data to monitor and assess our work to ensure we have provided a high standard of service and met our legal and regulatory commitments.

 

How long we will store your data?

We will only keep your personal information as long as necessary. How long that is depends on the type of data and the nature of the work we have carried out. In most cases, your personal data will be stored for an indefinite period as we need to keep evidence that we have fulfilled our legal and regulatory requirements.

 

Can I see a copy of my personal data?

Yes. Please write to our Data Controller (details below) and we will provide a copy of any personal data we hold about you within one calendar month of receiving your request. Please note that we may need to verify your identity before providing the information.

 

What if my data is incorrect or incomplete?

You have the right to have your data corrected or completed by contacting our Data Controller in writing (details below). Please be aware that we need to maintain records of information as it was at the time of the advice or the transaction taking place.

 

Can I have my data erased?

If we have provided you with advice or processed a transaction on your behalf, we will not normally be able to erase your personal data. This is because we are obliged to maintain records of our advice and transactions to meet our regulatory requirements and in case we need to exercise or defend legal claims in future.

 

Who is the Data Controller?

Name

Andrew Johnson

HL Partnership Limited

Address

Yes Mortgage Services Limited

The Old Barn

Brooklands Farm

Mannington

Dorset

BH21 7JU

England

6 Merus Court,
Meridian Business Park,
Leicester,
England,
LE19 1RJ

Telephone

0800 612 5596

03300 552 651

Email

[email protected]

[email protected]

Data Controller Registration

 ZA041444

 

Z8588911

 

How can I get more information?

If you would like further details on how we use your personal information or if you have any data protection queries, please write to: The Data Protection Officer, 6 Merus Court, Meridian Business Park, Leicester, England, LE19 1RJ.

 

Telephone: 03300 552 651

Email: [email protected]

 

If you’d like to make a complaint about how we have handled your personal data…

…please write in the first instance to The Data Protection Officer at the above address.

 

If you are not satisfied with the Data Protection Officer’s response, you can make a complaint to:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

Email through their website at: https://ico.org.uk/concerns/

 

Important Notes on Protecting your own Data

Please be aware of cybercrime and protecting your own information online, particularly financial information. Do not send unsecure personal information over the internet. We recommend you use encryption software or provide any information to us using the online tools we provide.

 

Do not respond to emails asking you to pay money. Never make a payment purely in response to an email. Always call the company to validate any payment requests and check the phone number independently from the email (i.e. via a secure web site). If you receive a phone call asking for payment ensure you are satisfied the call is genuine, or else call the company back to check. Neither Yes Mortgage Services Limited nor HL Partnership will take responsibility if you transfer money to a fraudster in error.

DOWNLOAD THE LATEST COPY OF OUR MORTGAGE AND PROPERTY MAGAZINE

We are on Instagram
We'll help you navigate every stage of finding and applying for a mortgage, including all the paperwork! Leaving you to enjoy the experience of buying your new home 💫⁣
⁣
The best bit? We don't charge a broker fee!⁣
⁣
Send us a DM or give us a call on 0800 612 5596.⁣
⁣
⁣
...⁣
⁣
⁣
Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣
⁣
...⁣
⁣
#homebuyer #movinghouses #homebuyingprocess #homebuyersguide #housemovers #buyingahome #ukproperty

We`ll help you navigate every stage of finding and applying for a mortgage, including all the paperwork! Leaving you to enjoy the experience of buying your new home 💫⁣

The best bit? We don`t charge a broker fee!⁣

Send us a DM or give us a call on 0800 612 5596.⁣


...⁣


Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣

...⁣

#homebuyer #movinghouses #homebuyingprocess #homebuyersguide #housemovers #buyingahome #ukproperty
...

1 0
Life can get pretty busy, so we offer out-of-hours appointments that work for you. Whether it's an evening or a weekend, in person or over the phone, we're here when you need us.⁣
⁣
Tap the link in our bio to learn more.⁣
⁣
⁣
...⁣
⁣
⁣
Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣
⁣
...⁣
⁣
#wellingtonsomerset #southcoastuk #mortgagebroker #mortgageuk #mortgagespecialists #nobrokerfee

Life can get pretty busy, so we offer out-of-hours appointments that work for you. Whether it`s an evening or a weekend, in person or over the phone, we`re here when you need us.⁣

Tap the link in our bio to learn more.⁣


...⁣


Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣

...⁣

#wellingtonsomerset #southcoastuk #mortgagebroker #mortgageuk #mortgagespecialists #nobrokerfee
...

0 0
Although a mortgage is a long-term financial commitment, you don’t have to stay with the same product or lender for the whole term.⁣
⁣
In fact, you should regularly review your mortgage, making sure it's still suitable for your needs and the rate remains competitive. ⁣
⁣
We can help you assess whether things have changed since you took your original mortgage or are likely to change in the future. And offer advice on the suitability of your current mortgage.⁣
⁣
Send us a DM or call us on 0800 612 5596 to chat to one of our mortgage advisors.⁣
⁣
⁣
...⁣
⁣
⁣
Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣
⁣
...⁣
⁣
#homeownerlife #homeownertips #mortgageuk #mortgageadvice #mortgageexperts #mortgagetips

Although a mortgage is a long-term financial commitment, you don’t have to stay with the same product or lender for the whole term.⁣

In fact, you should regularly review your mortgage, making sure it`s still suitable for your needs and the rate remains competitive. ⁣

We can help you assess whether things have changed since you took your original mortgage or are likely to change in the future. And offer advice on the suitability of your current mortgage.⁣

Send us a DM or call us on 0800 612 5596 to chat to one of our mortgage advisors.⁣


...⁣


Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣

...⁣

#homeownerlife #homeownertips #mortgageuk #mortgageadvice #mortgageexperts #mortgagetips
...

2 0
While contents insurance might offer some protection for items away from home, it's usually limited and doesn't cover all losses.⁣
⁣
That's where Personal Possessions Insurance comes in - typically offering full-value protection for things like phones, laptops, headphones, and cameras, no matter where you are.⁣
⁣
Unsure what your current policy covers? Give Kelly, our insurance advisor, a call. She'll review your policy and make sure you're fully protected. And if you need additional coverage, she'll help you find the right fit for your needs.⁣
⁣
...⁣
⁣
#personalpossessionsinsurance #contentsinsurance #homeownerhacks #insurancetips #insurancebroker #dorsetlife

While contents insurance might offer some protection for items away from home, it`s usually limited and doesn`t cover all losses.⁣

That`s where Personal Possessions Insurance comes in - typically offering full-value protection for things like phones, laptops, headphones, and cameras, no matter where you are.⁣

Unsure what your current policy covers? Give Kelly, our insurance advisor, a call. She`ll review your policy and make sure you`re fully protected. And if you need additional coverage, she`ll help you find the right fit for your needs.⁣

...⁣

#personalpossessionsinsurance #contentsinsurance #homeownerhacks #insurancetips #insurancebroker #dorsetlife
...

1 0
Meet Andrew (a.k.a. The Boss) ⁣
⁣
With a 25-year career in the British Army, Andrew launched YES Mortgage Services in 2014.⁣
⁣
No stranger to the beautiful South Coast, Andrew bought his first house in Bovington and has called it home ever since. Now, he's helping others get onto the property ladder from our Main Office in Mannington! ⁣
⁣
When he's not hard at work, Andrew is a family man – happily married to Amanda and proud father of James and Jacob. ⁣
⁣
Their weekends are filled with exciting family adventures and cheering on their favourite rugby teams. As a die-hard fan, Andrew eagerly awaits the Army v Navy match every year!⁣
⁣
With his extensive knowledge and passion for all things mortgage, Andrew helps make the process stress-free and easy to understand.⁣
⁣
Meet the rest of our team via the link in our bio.⁣
⁣
...⁣
⁣
⁣
Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣
⁣
...⁣
⁣
#bournemouthbusiness #southcoastuk #mortgagebroker #mortgageuk #mortgagespecialists #nobrokerfee

Meet Andrew (a.k.a. The Boss) ⁣

With a 25-year career in the British Army, Andrew launched YES Mortgage Services in 2014.⁣

No stranger to the beautiful South Coast, Andrew bought his first house in Bovington and has called it home ever since. Now, he`s helping others get onto the property ladder from our Main Office in Mannington! ⁣

When he`s not hard at work, Andrew is a family man – happily married to Amanda and proud father of James and Jacob. ⁣

Their weekends are filled with exciting family adventures and cheering on their favourite rugby teams. As a die-hard fan, Andrew eagerly awaits the Army v Navy match every year!⁣

With his extensive knowledge and passion for all things mortgage, Andrew helps make the process stress-free and easy to understand.⁣

Meet the rest of our team via the link in our bio.⁣

...⁣


Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣

...⁣

#bournemouthbusiness #southcoastuk #mortgagebroker #mortgageuk #mortgagespecialists #nobrokerfee
...

5 0
More and more investors are deciding to buy properties within a Limited Company to keep things tax efficient. ⁣
⁣
But when it comes to refinancing or purchasing a new investment property, the process of getting a mortgage can feel challenging.⁣
⁣
But not anymore!⁣
⁣
Our Specialist Mortgage Advisors know which Mortgage Lenders are used to working with Limited Company Buy to Let portfolios. They'll find you the most suitable deal and save you time and money by managing your mortgage application from start to finish. ⁣
⁣
Visit our website to learn more (🔗 in bio)⁣
⁣
...⁣
⁣
Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣
⁣
Before pursuing Limited Company Buy To Let we recommend you seek advice from a tax expert.⁣
⁣
...⁣
⁣
#buytolet #mortgageadvice #mortgagebroker #propertyinvestment #limitedcompanybuytolet #propertyinvesting #buytoletmortgage

More and more investors are deciding to buy properties within a Limited Company to keep things tax efficient. ⁣

But when it comes to refinancing or purchasing a new investment property, the process of getting a mortgage can feel challenging.⁣

But not anymore!⁣

Our Specialist Mortgage Advisors know which Mortgage Lenders are used to working with Limited Company Buy to Let portfolios. They`ll find you the most suitable deal and save you time and money by managing your mortgage application from start to finish. ⁣

Visit our website to learn more (🔗 in bio)⁣

...⁣

Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣

Before pursuing Limited Company Buy To Let we recommend you seek advice from a tax expert.⁣

...⁣

#buytolet #mortgageadvice #mortgagebroker #propertyinvestment #limitedcompanybuytolet #propertyinvesting #buytoletmortgage
...

2 0
All lenders have different forms of acceptable income. ⁣
⁣
Your salary is an obvious form of income. But there are some lenders who will accept alternative forms of income and not just your salary, things like;⁣
⁣
👉 Zero hours contacts⁣
👉 Foster parent income⁣
👉 Rental income⁣
👉 DWP income & allowances⁣
👉 Irregular commission⁣
👉 Bonuses & shift allowances⁣
⁣
By discussing your whole situation and income with one of our Mortgage Advisors, we can explain which lenders are most likely to accept your income. ⁣
⁣
Give us a call on 0800 612 5596 or tap the link in our bio to learn more.⁣
⁣
...⁣
⁣
⁣
Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣
⁣
...⁣
⁣
#buyingahouse #homebuyersguide #moneyeducation #housebuying #mortgagetips #mortgageadvice

All lenders have different forms of acceptable income. ⁣

Your salary is an obvious form of income. But there are some lenders who will accept alternative forms of income and not just your salary, things like;⁣

👉 Zero hours contacts⁣
👉 Foster parent income⁣
👉 Rental income⁣
👉 DWP income & allowances⁣
👉 Irregular commission⁣
👉 Bonuses & shift allowances⁣

By discussing your whole situation and income with one of our Mortgage Advisors, we can explain which lenders are most likely to accept your income. ⁣

Give us a call on 0800 612 5596 or tap the link in our bio to learn more.⁣

...⁣


Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣

...⁣

#buyingahouse #homebuyersguide #moneyeducation #housebuying #mortgagetips #mortgageadvice
...

2 0
Tired of trawling through mortgage deals?⁣
⁣
Let us guide you through your options and help you find the right mortgage for your needs.⁣
⁣
We have access to a comprehensive panel of lenders to ensure we research the most suitable mortgage solution for your situation.⁣
⁣
And we'll be by your side every step of the way, from understanding your financial situation to guiding you through the mortgage application process.⁣
⁣
The best bit? We don't charge a broker fee! ⁣
⁣
Get in touch for a chat on 0800 612 5596 or tap the link in our bio to learn more!⁣
⁣
...⁣
⁣
⁣
Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣
⁣
⁣
...⁣
⁣
#mortgageadvisor #nobrokerfee #dorset #dorsetbusiness #ukmortgages #mortgagespecialists

Tired of trawling through mortgage deals?⁣

Let us guide you through your options and help you find the right mortgage for your needs.⁣

We have access to a comprehensive panel of lenders to ensure we research the most suitable mortgage solution for your situation.⁣

And we`ll be by your side every step of the way, from understanding your financial situation to guiding you through the mortgage application process.⁣

The best bit? We don`t charge a broker fee! ⁣

Get in touch for a chat on 0800 612 5596 or tap the link in our bio to learn more!⁣

...⁣


Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣


...⁣

#mortgageadvisor #nobrokerfee #dorset #dorsetbusiness #ukmortgages #mortgagespecialists
...

0 0
To move or not to move? That is the question!⁣
⁣
Making the decision to move home is a personal one and depends on your unique circumstances. But here are some things to consider when weighing the pros and cons:⁣
⁣
✅ A fresh start - If you’re feeling stuck in a rut or just need a change of scenery, moving home can be the perfect way to start over.⁣
⁣
✅ Closer to loved-ones - If you’re moving to be closer to family or friends, it can make the transition much easier.⁣
⁣
✅ More space - If you’re cramped for space in your current home, moving to a bigger property can be a great solution.⁣
⁣
❌ Cost of moving - Moving home can be an expensive process, especially if you’re hiring professional help to do the heavy lifting. ⁣
⁣
❌ Packing and unpacking - If you’re not prepared for the amount of work involved, it can be very overwhelming.⁣
⁣
❌ Adjusting to a new home - Adjusting to a new home can be difficult, especially if you’re used to your current surroundings. ⁣
⁣
...⁣
⁣
#movinghouse #buyingahouse #letsbuyahouse #housemove #newhome #housebuyingtips #movinghomes

To move or not to move? That is the question!⁣

Making the decision to move home is a personal one and depends on your unique circumstances. But here are some things to consider when weighing the pros and cons:⁣

✅ A fresh start - If you’re feeling stuck in a rut or just need a change of scenery, moving home can be the perfect way to start over.⁣

✅ Closer to loved-ones - If you’re moving to be closer to family or friends, it can make the transition much easier.⁣

✅ More space - If you’re cramped for space in your current home, moving to a bigger property can be a great solution.⁣

❌ Cost of moving - Moving home can be an expensive process, especially if you’re hiring professional help to do the heavy lifting. ⁣

❌ Packing and unpacking - If you’re not prepared for the amount of work involved, it can be very overwhelming.⁣

❌ Adjusting to a new home - Adjusting to a new home can be difficult, especially if you’re used to your current surroundings. ⁣

...⁣

#movinghouse #buyingahouse #letsbuyahouse #housemove #newhome #housebuyingtips #movinghomes
...

1 0
If you’re self-employed and looking to get a mortgage, there's a few things you should take into account. ⁣
⁣
👉 Lenders will typically require proof of income and tax returns for the past three years in order to assess your affordability. ⁣
⁣
👉 They will also ask for additional information, such as bank statements and invoices.⁣
⁣
👉 As a self-employed borrower, you may be considered a higher risk by lenders, so it’s worth shopping around to find a deal that’s right for you. ⁣
⁣
We're here to help you navigate the self-employed mortgage process. Give us a call on 0800 612 5596 to arrange a chat. ⁣
⁣
We are available outside usual working hours, and we don't charge a broker fee 🌟⁣
⁣
...⁣
⁣
⁣
Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣
⁣
⁣
...⁣
⁣
#selfemployedmortgages #selfemployed #bournemouthbusiness #smallbusiness #mortgagetips #mortgagesuk

If you’re self-employed and looking to get a mortgage, there`s a few things you should take into account. ⁣

👉 Lenders will typically require proof of income and tax returns for the past three years in order to assess your affordability. ⁣

👉 They will also ask for additional information, such as bank statements and invoices.⁣

👉 As a self-employed borrower, you may be considered a higher risk by lenders, so it’s worth shopping around to find a deal that’s right for you. ⁣

We`re here to help you navigate the self-employed mortgage process. Give us a call on 0800 612 5596 to arrange a chat. ⁣

We are available outside usual working hours, and we don`t charge a broker fee 🌟⁣

...⁣


Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣


...⁣

#selfemployedmortgages #selfemployed #bournemouthbusiness #smallbusiness #mortgagetips #mortgagesuk
...

0 0
"I'd heard about Yes Mortgages via word of mouth and hadn't heard a bad word word, now I know I why."⁣
⁣
Maybe you’re looking to buy your first home. Or refinance the one you’re already in 🏡. No matter your situation, our personal goal is to see that it ends with you getting the loan you need when you need it. At the rate you deserve. And with a level of care beyond anything you expect 🌟⁣
⁣
Tap the link in our bio to learn more.⁣
⁣
...⁣
⁣
Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣
⁣
...⁣
⁣
#bournemouthbusiness #southcoastuk #mortgagebroker #mortgageuk #mortgagespecialists #nobrokerfee

"I`d heard about Yes Mortgages via word of mouth and hadn`t heard a bad word word, now I know I why."⁣

Maybe you’re looking to buy your first home. Or refinance the one you’re already in 🏡. No matter your situation, our personal goal is to see that it ends with you getting the loan you need when you need it. At the rate you deserve. And with a level of care beyond anything you expect 🌟⁣

Tap the link in our bio to learn more.⁣

...⁣

Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣

...⁣

#bournemouthbusiness #southcoastuk #mortgagebroker #mortgageuk #mortgagespecialists #nobrokerfee
...

2 0
What's the best mortgage? How much can I borrow? What deposit will I need? 🤯 It can all get a bit much. ⁣
⁣
But our mortgage advisors are here to guide you every step of the way, cut through the jargon and answer any questions you may have (even the ones you think might be silly). ⁣
⁣
We don't charge a broker fee, so get in touch for a chat - call us on 0800 612 5596 or send a DM⁣
⁣
...⁣
⁣
⁣
Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣
⁣
...⁣
⁣
#firsthometogether #firsttimehomebuyertips #firstimebuyer #firsttimebuyersuk #househunters #letsbuyahouse

What`s the best mortgage? How much can I borrow? What deposit will I need? 🤯 It can all get a bit much. ⁣

But our mortgage advisors are here to guide you every step of the way, cut through the jargon and answer any questions you may have (even the ones you think might be silly). ⁣

We don`t charge a broker fee, so get in touch for a chat - call us on 0800 612 5596 or send a DM⁣

...⁣


Your property may be repossessed if you do not keep up repayments on your mortgage. Yes Mortgage Services Limited do not charge a broker fee.⁣

...⁣

#firsthometogether #firsttimehomebuyertips #firstimebuyer #firsttimebuyersuk #househunters #letsbuyahouse
...

1 0