YES Mortgage Services Limited (“We”) are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
By using www.yesmortgageservices.co.uk you agree to the collection and use of your personal information as described in this policy. Having said that, we only use the data we collect in aggregate unless you’ve specifically allowed us to use it for contacting you or running other features of the site. This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is YES Mortgage Serices Limited of 3 Beaufoys Close, Ferndown, Dorset BH22 9RS with registration number ZA041444.
Information We May Collect From You
We may collect and process personal data about you. When you give us any personal information we will never pass this information onto anyone else. We may collect:
Information that you provide by filling in forms on www.yesmortgageservices.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services.
If you contact us, or we contact you, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Cookies and IP Addresses
Amongst other services, we use Google Analytics to monitor the usage of our site and to help improve your experience.
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to Google Analytics. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.
The Google Analytics Terms of Service, which all Analytics customers must adhere to, prohibits the tracking or collection of personal information using Google Analytics, and we adhere to these terms.
If you wish to opt out of being tracked by Google Analytics, we encourage you to look at the Google Analytics Browser Opt-Out Add-on which might serve your needs.
Uses Made of the Information
We use information held about you in the following ways:
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To notify you about changes to our service.
Where We Store Your Personal Data
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot fully guarantee the security of your data transmitted to our site; any transmission is at your own risk.
You have the right to ask us not to process your personal data for marketing purposes. We will always inform you (before collecting your data) if we intend to use your data for such purposes e.g. for sending our mailing list a newsletter or bulletin. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting us at any time.
We will never sell, rent or share your personal details with third parties.
Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.