About Yes Mortgage Services
About – Why Choose Yes Mortgage Services Limited?
Here at Yes Mortgage Services Limited, we are a dedicated team committed to helping people buy, remortgage, and protect their homes. We pride ourselves on providing our customers with the highest possible standards of service and are proud to be regulated by the Financial Conduct Authority (FCA).
Our Services
We offer a wide range of mortgage products.
Additionally, we provide various insurance products such as life insurance, critical illness insurance, and income protection insurance.
Why Choose Us?
No Broker Fees: We are a fee-free mortgage broker, meaning you don’t pay us any fees for our services. Our commitment is to help you find the most suitable mortgage deal without any additional cost to you.
Comprehensive Lender Panel: We have access to a comprehensive panel of lenders, allowing us to offer you a wide range of mortgage options tailored to your specific needs and circumstances.
Expert Advisors: Our team of experienced mortgage advisors are market experts dedicated to finding the right mortgage for you. We’ll guide you through every step of the process, from understanding your financial situation to completing your mortgage application.
Flexible Hours: We understand that life doesn’t always fit into standard office hours. That’s why we’re open outside of core working hours, offering flexibility to meet your needs.
Military Connections: With a team that has strong ties to the military – whether as veterans, spouses, or children of service members – we’re proud to have been awarded the Silver Award of the Armed Forces Covenant. This recognises our commitment to supporting the military community throughout the mortgage process.
LGBTQ+ Friendly: We’re proud to be an LGBTQ+ friendly service, we believe in providing inclusive, respectful service to all our clients, regardless of their background or identity.
Cabin Crew Mortgage: With an advisor who is also cabin crew for a major airline, we support a number of cabin crew with their mortgage application, understanding the unique financial situations and challenges faced by those in this profession.
Our Approach
We understand that arranging a mortgage or organising personal finances can be time-consuming and stressful, regardless of your background or experiences. Our aim is to make the process as smooth and painless as possible.
Our personalised approach means we take the time to understand your unique financial situation, goals, and preferences. This allows us to recommend the most suitable mortgage products for you from our comprehensive panel of lenders.
Ongoing Support
Our commitment to you doesn’t end when your mortgage is approved. We offer ongoing support and regular reviews to ensure your mortgage continues to meet your needs as your circumstances change.
Get Started
Ready to start your mortgage journey with a team that truly understands your needs? Contact Yes Mortgage Services Limited today for a no-obligation consultation. Let’s work together to secure your dream home or investment property, with no broker fees and access to a comprehensive range of mortgage options.
Recent Awards
In 2021, we won the HLP Partners Award – for Best Adviser Firm in the South West and we are hugely excited to share that our Director Andrew Johnson won the HLP Partners Award Best Mortgage Adviser in 2022. The award was presented by Sarah Stroud and the Rt Hon Lord Hague of Richmond, William Hague.
In 2023, we were chosen as the Best Firm with 6-10 Advisers in the HLP Conference and Partner Awards.
In 2024, the team were selected as the top firm for specialist lending at the HLP Conference and Awards for thinking outside the box when it came to specialist mortgages.
In our commitment to you – we will:
- Provide you with clear information about the products and service we offer, including fees and charges.
- We do not charge you (the client) a fee for our service.
- We will ascertain your individual needs, preferences and circumstances before recommending a mortgage.
- We will only recommend a mortgage that we consider suitable for you and that you can afford – and always the most suitable from available options.
- We will NOT recommend a mortgage if we can’t find one we consider suitable.
- We will always encourage you to ask if there’s something you don’t understand.
- We also give you access to a formal complaints procedure should you become unhappy with our service.
To help us give you the most appropriate advice, we ask you to:
- Tell us as much as possible about your income and outgoings, to enable us to properly assess how much you can afford.
- Let us know about changes that might affect your ability to repay a mortgage.
- Let us know if there is any aspect of our service, or of product we have discussed or recommended that you don’t understand.
- Tell us if you think there are ways we can improve our service. Irrespective of whether you are looking to buy a new home, re-mortgage an existing property, or looking to protect your family from the unpredictability that life throws at it or protect your income if you are unable to work due to accident or ill health.
We are committed to offering you the highest possible standards of service. In doing so, we are pleased to support the Financial Conduct Authority initiative “Treating Customers Fairly”. We can undertake the whole process from answering the initial questions through to handling multiple product applications. Ensuring that everyone gets treated with the same urgency and maintaining your best interests are our main goals irrespective of the value of the mortgage.
We recognise that both we and our customers have everything to gain if we look after your best interests and treat your fairly in all aspect of our dealings with you.
